Knowledge & Data Analyst

We are representing a well-established global brand with strong roots in the manufacturing of high-tech products. The company is recognized for its thoughtful, innovative and sustainable approach to product design and its consistent delivery of quality across markets. Their culture blends warmth and a respect for people, with technical expertise and a vision to make a positive impact on the planet.

To support continued growth in Europe, the organization is launching a new European Business Centre in Riga, Latvia. It will become a core part of the European operational network, supporting various business functions. Apply now and became a part of this newly established organization in Riga.

Key Responsibilities:

• Collect, analyse, and interpret operational data from multiple functions and systems.
• Develop and maintain dashboards, reports, and visualizations to support leadership in performance monitoring and decision-making.
• Identify trends, anomalies, and improvement opportunities through data analysis and performance tracking.
• Collaborate with IT and functional teams to improve data quality, streamline data flows, and enhance reporting automation.
• Ensure adherence to data governance and security policies, maintaining accuracy and compliance across all reports.
• Align with central functions to maintain consistency in definitions, standards, and compliance requirements.
• Develop and maintain a centralised knowledge base for processes, best practices, FAQs, and work instructions.
• Train employees on effective knowledge management practices and the use of related tools.
• Monitor and improve the usage, quality, and relevance of knowledge assets to ensure ongoing accuracy and value.

Requirements:

• Proven experience in data analysis, reporting, or knowledge management, preferably within a Shared Service Centre or Global Business Services environment.
• Strong data analysis, reporting and data visualisation skills using tools such as Excel, Power BI, Tableau, SQL.
• Solid understanding of knowledge management principles, systems, and practices. Proficiency in knowledge management platforms (Sharepoint).
• Excellent communication and presentation abilities to translate data and knowledge into actionable insight.
• Strong collaboration and communication skills to work cross-functionally across SSC teams.
• Project management and change enablement capabilities to drive adoption of knowledge and reporting initiatives.
• Understanding of data governance frameworks and information management standards.
• Training or certification in knowledge management, business analytics, or data governance is advantageous.
• Bachelor’s degree in Data Science, Information Management, Business Administration, or a related field.

What the Company offers:

Opportunity to gain professional experience in an international company.

A wide range of employee benefits and bonuses - health insurance, local budget for well-being.

Monthly salary 2917 - 3625 EUR Gross (based on experience and competences).

Working place & mode: Riga, hybrid work.

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